troubleshooting

  • issues downloading using pulse

    if you’re having trouble downloading, please, make sure you’re using the latest version of pulse. If the problem isn’t solved after updating, get in touch with the pulse team directly. they’re very friendly and should help you out in no time.
  • used up all pulse downloads

    Pulse comes with a 10 download limit which can be reset upon request. If you have run out of downloads, please contact us using the Chat widget on our website or by clicking the Contact us directly link below. Please include either your serial code(s) or the email you used to register with Pulse.
  • Activation issues

    Bohemian Violin/Cello fails DAW scan DAW crashes when opening the instrument CodeMeter service not running Cannot find cmu32 If the instruments fail the DAW scan, are blacklisted by the DAW, crash when opening the instruments or the CodeMeter Service is not running, this can be caused by the acti...
  • Can I delete the installer files?

    Current Version Numbers: Bohemian Violin 1.1.2 Bohemian Cello 1.1.2 Bohemian Viola 1.1.2 Instant Cello 1.1.2 After installing the plug-in or updating, you will have left over install files taking up space, if you wish to delete these or delete older version downloads, then please do the followi...
  • gorilla manager serial activation

    MAC Systems: When you first open the Plug-in in your DAW, it will ask for an activation code. Paste in your serial code and click activate. If the activation fails, please open the Gorilla manager which would have installed as a standalone App. Once in the Manager, paste in the Serial code and c...
  • blob relocation (moving the samples)

    Upon installing the Instruments you will be able to choose where to install the large content files (blob files). But if yu wish to move the large content files after you have installed them, then please follow these instructions: Manual Blob Relocation If you installed to the default location ...